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Salesforce Sales Cloud

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Sales performance management software from Salesforce optimizes business processes, increasing conversions.

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Developed by: Kibo

Support Email: integrationsupport@kibocommerce.com

About Salesforce Sales Cloud

The Sales Cloud can support your business objectives whether you are looking for a solution to provide basic customer/contact management and activity tracking or a more robust sales pipeline, quoting and contract management solution.

Salesforce provides enterprise cloud computing solutions to various businesses and industries worldwide. Sales Cloud, by Salesforce, provides a cloud service to track customer information and interactions, complete and review purchases, manage leads, and much more.

The Kibo-Salesforce Sales Cloud integration gave me a holistic view of our customers across our all channels so we could better focus our efforts. Highly recommended.
John Smith, VP, Sales at Wigly

Salesforce Sales Cloud and Kibo

The Salesforce Sales Cloud Application by Kibo leverages your Sales Cloud account, services, workflows, and data. Through the app, you can sync all customer accounts and contacts, products, price lists, orders, and returns between Kibo and your current Sales Cloud account and features. Once integrated, all new customers and orders automatically transfer into Sales Cloud.

Features

  • Customers sync from Kibo to Salesforce
  • Product sync from Kibo to Salesforce
  • Order sync from Kibo to Salesforce
  • Map multiple catalogs to price lists in Salesforce
  • Map contact attributes

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Use cases

  • Unified Customer Data

    Synchronize customer information across e-commerce and sales channels for a complete view of customer behavior and preferences.

  • Streamlined Sales Processes

    Access real-time sales data to provide personalized sales support, convert leads faster, and close deals more efficiently.

  • Efficient Order Management

    Automate order capture and transfer from Kibo Commerce to Salesforce Sales Cloud, reducing manual data entry and ensuring accurate order information.

  • Enhanced Customer Service

    Provide better support by accessing complete customer information, including e-commerce transactions, within Salesforce Sales Cloud.

  • Reporting and Analytics

    Consolidate reporting and gain insights into customer behavior, sales performance, and revenue metrics from a unified dashboard.

  • Holistic E-commerce and Sales Ecosystem

    Create a seamless integration between e-commerce and sales systems, enabling better decision-making and growth opportunities.

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