KIBO SERVICE PARTNERS

Headquartered in San Jose, CA, SkillNet Solutions is a leading provider of consulting, engineering, and system integration services. We help enterprises modernize their omnichannel touchpoints to better engage and transact with their end customers, offering expertise in modern composable, cloud-native, and headless solutions across diverse business models such as B2C, B2B, B2B2C, and marketplaces. We partner with industry leaders to offer best-in-class enterprise solutions, including AWS, Cloudinary, commercetools, Contentstack, Kibo, Mirakl, Oracle, Salesforce Commerce Cloud, SAP Commerce Cloud, Spryker, and VTEX. With a track record spanning over two decades, SkillNet has worked with leading brands across the globe to deliver unparalleled customer experiences and drive growth. SkillNet’s value is proven in the results our partners achieve. Our unique Commerce Accelerators, like the innovative StoreHub for integration and ‘Beyond Headless’ solution, are born from our extensive experience and tailored to maximize the benefits for clients. Size of Markets Served Enterprises with >$500 M Revenues Industries Served Apparel, Automotive, F&B, Grocery, Health & Beauty, Manufacturing, Pharmacies, Retail, Restaurants, Telecom, CPG

About Encora Headquartered in Santa Clara, CA, and backed by renowned private equity firms Advent International and Warburg Pincus, Encora is the preferred technology modernization and innovation partner to some of the world's leading enterprises. With a focus on providing digital engineering services including product engineering and application modernization, cloud services, data and analytics, digital commerce, digital experience, cybersecurity, and AI and LLM engineering, Encora's vertical capabilities extend across the hi-tech, healthcare and life sciences, retail and CPG, energy and utilities, banking, financial services and insurance, travel, hospitality and logistics, telecom and media, and automotive industries. Encora's digital commerce team excels in headless composable commerce architectures, offering comprehensive solutions for end-to-end commerce projects. With 9,500 associates in 40 offices and delivery centers across the U.S., Canada, Latin America, Europe, India, and Southeast Asia, Encora delivers nearshore engineering agility to clients anywhere in the world, coupled with engineering at scale from India. Encora's cloud-first, data-first, AI-first approach enables clients to create differentiated enterprise value through accelerated digital transformation. Services Encora's seasoned digital commerce team has extensive experience implementing headless composable commerce architectures and provides services to implement Kibo's commerce platform and order management system (OMS). Encora's consultants provide solutions for end-to-end commerce projects, including strategy, business analysis, design, development, cloud infrastructure, quality testing, and managed services. Encora offers services across categories of digital transformation, optimization, and innovation. Within these categories, specific solutions and services include the following: • CX Strategy and Design • Commerce Strategy and Design • Technology Evaluation • Platform Implementation • Frontend Development • Headless Commerce Integration • DevOps Optimization • Search Optimization • Training and Site Support • Mobile Development Industry Verticals Served: • Retail & CPG • Healthcare & Life Sciences • Automotive & Manufacturing • Travel, Hospitality & Logistics • Hi-Tech • Telecom & Media • Energy & Utilities • Banking, Financial Services & Insurance

GSPANN, headquartered in Milpitas, California, offers consulting and IT services to global clients. With a team of over 1,750 professionals, we deliver the personalized attention of a boutique consultancy with the capabilities and experience of large firms. We optimize commerce and customer engagement journeys across digital channels, helping clients build competitive and sustainable businesses. Our services range from strategy consulting to development, testing, and managed services.

Perfaware is a global technology consulting company that has been recognized for our expertise in commerce technology and digital transformation. We believe that omnichannel and digital commerce is the next frontier for the brands, retailers and manufacturers. Perfaware supports multinational organizations and is also nimble enough to accelerate growth for small and mid-sized businesses.

Kibo and Grid Dynamics deliver MACH‑based order management solutions designed to streamline operations and enhance customer experiences across retail, manufacturing, and distribution. By unifying inventory and optimizing fulfillment processes, you can provide accurate stock visibility, dynamically route orders, and ensure seamless interactions across online and offline channels. Built on a composable commerce platform, this partnership enables rapid deployment of scalable systems tailored to your business needs. Embracing MACH principles allows for easy integrations, real‑time updates, and long‑term adaptability. Reduce operational costs, improve efficiency, and accelerate time‑to‑market with a flexible technology stack that evolves alongside your business. Grid Dynamics empowers enterprise-scale companies to drive revenue growth, boost efficiency, and maximize the impact of their digital modernization initiatives. Our clients span diverse industry verticals such as Retail, Manufacturing and CPG, Insurance, Wealth Management, Banking and Payments, Pharma and Life Sciences, and High-tech. We co-innovate with clients to help them solve complex business challenges and uncover new revenue streams through our technology consulting, platform and product engineering, AI, and digital engagement services. With expertise in simplifying and modernizing business operations, we enable clients to make data-driven decisions and support an evolving digital customer, from initial engagement to post-purchase support, driving efficiency and growth across business operations. In addition to our work with enterprise leaders, we serve as a trusted co-innovation partner for startups, helping them address key challenges and transition into young enterprises poised for sustainable growth. By combining our deep technical expertise with a collaborative approach, we empower businesses—from startups to enterprises—to reach new heights. Grid Dynamics is headquartered in Silicon Valley with a global footprint (Americas, Europe, and India) and a follow-the-sun delivery model bolstered by engineering talent driven by innovation, technical mastery, and resulting in transformational business outcomes.

AbsoluteLabs is a technology consulting firm specialising in digital transformation for customer-centric industries. Our core mission is to empower businesses to harness the full potential of their technology ecosystems, enabling them to deliver seamless, personalised experiences to their customers. With expertise in integrating cutting-edge technologies across retail, e-commerce, and consumer goods, we help brands navigate the complexities of modern commerce by optimising operations and enhancing customer engagement. Our solutions are designed to complement unified commerce strategies, enabling businesses to achieve real-time personalisation, efficient order management, and scalable growth. By focusing on end-to-end digital transformation, AbsoluteLabs ensures that every touchpoint in the customer journey is optimised for excellence, helping brands stay agile in an ever-evolving market. By collaborating closely with your teams, we ensure seamless integration and adoption of new technologies, empowering your business to adapt quickly to market changes and stay ahead of the competition. Our commitment to excellence and a customer-first approach ensures that every project we undertake is executed with precision, on time, and within budget. Size of Market Served: Mid-Size to Large Enterprises Industry Verticals Served: Retail, Consumer Products & FMCG, Logistics & Supply Chain, Fintech, Hospitality, Creative, Media & Communications Geographies Served: Europe, North America and Australia Sample Customers: Clarks, Wolverine Worldwide, The Body Shop, Footasylum, WhiteStuff, Sweaty Betty, Mulberry, Hotel Chocolat

iResponsive Solutions delivers 3 interrelated services to diverse companies around the world – supply chain solutions, data transformation, and custom integration/development. Our services are composable – meaning that our clients select only the specific services that they need. Do you need to implement an integrated supply chain solution with WMS, OMS, CMS, data transformation, customized integration, and customized application development? We do that. Do you want to implement data transformation alone? We do that too. Do you need a tool to implement an order management system paired with customized development of customer engagement applications? Got you covered. Industries Served: Retail, Apparel, Consumer Goods, Auto Parts

Summit provides industry-leading consulting and implementation services across omnichannel, supply chain, warehouse, enterprise systems, architecture, organizational change management, and analytics. Summit’s offerings go beyond advisory and assessment and extend into strategic planning, implementation, and operational sustainment.

Driving Personalized Commerce Experiences with Kibo Commerce and OMS Solutions Service and Offering Espire is a global digital services firm and strategic commerce partner specializing in delivering personalized, AI-driven experiences through advanced digital commerce solutions. Leveraging its deep expertise in Kibo Commerce and Order Management Systems (OMS), Espire helps businesses transform their omnichannel strategies to meet evolving customer expectations. From end-to-end Kibo implementations to continuous optimization and support, Espire enables brands to accelerate time-to-market, streamline operations, and deliver unified commerce experiences across all touchpoints. Our starter packages offer rapid deployment options, making it simple for organizations to launch and scale with Kibo Commerce and OMS. Espire’s tailored commerce solutions enhance operational agility and customer engagement by aligning closely with Kibo’s product roadmap. This ensures clients can seamlessly adopt the latest features and capabilities—whether in inventory visibility, intelligent order routing, or personalized customer journeys—to stay ahead in a dynamic retail landscape.

Nextuple – Your Strategic System Integration Partner for OMS Transformation Nextuple is the partner retailers and brands turn to when omni-channel growth hits a wall and legacy systems slow you down. With a global team of nearly 300 experts across the U.S., Canada, Latin America, and India, we bring the scale, speed, and specialization required to solve today’s most complex order and inventory management challenges. Founded by pioneers in omni-channel order management, Nextuple was built to address the limitations of traditional OMS platforms—outdated technology, rigid architectures, vendor lock-in, and poor scalability. Our approach blends deep retail domain knowledge with modern engineering practices to help clients promise faster, fulfill smarter, and grow profitably. Our customers span diverse industries—from apparel and footwear, big-box retail, grocery and convenience, and beauty and wellness to automotive parts, specialty retail, and direct-to-consumer brands. As a trusted partner to some of the world’s most recognized retailers, we’re known for solving high-stakes fulfillment challenges with precision and purpose. Our Core Capabilities: 🔹 Strategy & Consulting We help clients define their roadmap before they write the code. From business case development to platform evaluation, our experts have guided clients through successful OMS transformations. 🔹 System Integration & Implementation Nextuple delivers end-to-end implementation, extension, and customization services for leading OMS platforms such as Kibo. We’re known for fast, high-quality delivery tailored to your business goals—not one-size-fits-all playbooks. 🔹 Engineering Services Whether extending OMS functionality or building bespoke micro-services, we develop fit-for-purpose solutions that align with your business vision—delivered by a global team with deep OMS/IMS expertise. 🔹 Data, AI/ML & Analytics We turn data into decision power. From demand forecasting to safety stock optimization and promise accuracy, our AI/ML frameworks unlock intelligent omnichannel performance. 🔹 Managed Services We go beyond “keeping the lights on.” Our 24×7 monitoring, incident response, and continuous improvement services reduce support costs while helping you scale confidently through peak seasons.

Our vision is to accelerate a world of true frictionless commerce by delivering practical solutions using available technology and adapting relentlessly to make it accessible to all. Pivotree is a global company specializing in designing, building, and managing digital platforms for eCommerce, data management, and supply chain solutions. They work with over 200 major retailers and branded manufacturers, providing end-to-end services from strategic planning to implementation, support, and managed services. Pivotree is recognized as a high-growth company and industry leader, with a focus on frictionless commerce.